What is a mis-sold energy contract?
A mis-sold energy contract is one where important details were withheld, misrepresented, or not properly explained at the time of signing. Common issues include hidden commissions, inflated rates, incorrect contract durations, or being placed on a tariff that doesn’t match your business type i.e. a GP surgery.
Why are GP Surgeries a risk of mis-sold energy contracts?
GP surgeries are often approached by third-party energy brokers who may not disclose that they will receive a commission or they may disclose that they receive a commission but not be transparent in the value of their commission. The undisclosed broker commission results in mis sold contracts
How do I know if my surgery has been mis-sold to?
If your surgery was guided into an energy contract by a broker, especially one who didn’t clearly explain commission structures or failed to secure competitive pricing, there’s a good chance you have been mis-sold to. We can review your past contracts and bills to identify any red flags at no cost to you.
What can you recover for my surgery?
We aim to recover financial compensation from either the broker or supplier involved in the mis-selling. Depending on the case, this could include repayment of hidden commissions, compensation for financial loss, or refunds on overpaid energy bills.
How far back can you claim?
Claims can usually be made for contracts signed within the last 25 years.
Do you charge upfront for your service?
No, we operate on a no-win, no-fee basis. That means there are no upfront costs, you only pay a success fee if we recover compensation for your surgery.
Is this a legal claim?
While not always a court case, these are regulated financial claims. We follow a structured and compliant process to ensure your claim is valid, backed by evidence, and submitted through the correct channels. If legal escalation is necessary, we’ll guide you through that too.
How long does the process take?
Most claims are resolved within 3 to 6 months, depending on the complexity and the responsiveness of the supplier or broker involved. We’ll keep you updated at every stage.